A Letter to Our Patients from Cormac Coyle, MD

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Dear Patient,

I am writing to inform you of the sale of Emerald Physicians, Inc. to Cape Cod Healthcare, Inc.  Although the news may be unexpected, I can assure you that this was a carefully thought out, carefully planned decision, that I believe ultimately is a “win win” for everyone.

Emerald will continue to retain its name, culture and Physician independence, and as a patient you can expect to see only positive changes going forward. 

We will continue to hire more high quality Doctors, nurses and support staff, open new offices, and improve access to care,  so that eventually we will have 7 day coverage .

Our closer integration with Cape CodHospital will gradually bring a more seamless care and transfer of information between our respective institutions.

We are focused on providing same day (or within 24 hr ) access to all our patients- something we are quickly approaching as I write.

Most importantly, this agreement allows for the continuity of everything that is Emerald and protects the integrity of our organization and its employees in the event that the sole risk bearing entity up until now ( me ) suffered an adverse event.

I personally am going to remain at the helm at Emerald as the Medical Director and Business Director for at least the next 5 years ( God Willing ) doing exactly what I have been doing, Independently and without interference.  Of course I hope to continue in this position after 5 years also.

Our efficient and productive staff will remain exactly in place and we will be expanding upon that with new hires.

Our Physicians will remain first and foremost as your advocates and will continue to act independently on your behalf – IN EVERY WAY !

Our standards will continue to be driven upwards and no drop in standards will be tolerated.

We will continue to innovate on behalf of better, more efficient and comprehensive care.

I have only positive things to relate about the C.E.O. of Cape Cod Healthcare, Mike Lauf.  He has been a trusted partner in this process and both our visions for a Cape Cod Primary Care system are completely aligned.

However, Emerald Physicians, Inc. will be operated as a wholly owned subsidiary of Cape Cod Healthcare, and will continue to practice and run its operations independently.

I know this news will be good for our patients and staff both now and long into the future.  With your help, we will make a better Emerald and a better experience for our patients.

I am asking for your trust and I promise you that our aim is true on behalf of you and on behalf of all of our patients, our staff and this community.

You may contact me directly at ccoyle@emeraldphysicians.com if you wish to comment, voice a concern, ask a question or to wish us all the best.

Thank you very much.


Happy Thanksgiving,

Cormac Coyle, MD


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